Your chance to visit the exhibition and network with your fellow DesignOps Professionals.

Design Operations is not only an internal function; it’s a strategic capability that can shape how design firms deliver value, scale impact, and operate as trusted advisors to clients.

In this session, Jim will explore how strategic design management and DesignOps intersect to elevate the performance of internal teams and has evolved to become a strategic consulting practice for client engagements.

Frontline experts who have ‘been there’ and ‘done it’ discuss how to use cross-functional collaboration and data-driven decision-making to ensure strategic DesignOps initiatives deliver measurable business impact.

Panellists will: 

• Share practical frameworks for bridging the gap between high-level vision and day-to-day operations
• Demonstrate how to leverage analytics and KPIs to validate success

The discussion will highlight how DesignOps can: 

Time to have some lunch and visit the exhibition. See you back at 2:05 PM for the afternoon sessions!

The goals:

• Creating workflows that are both structured and flexible
• Design teams that respond effectively to shifting business priorities without losing sight of long-term goals

How innovation at Instagram balances taking short-term wins with achieving long-term strategic goals:

DesignOps isn’t just about facilitation - it’s the engine of clarity and alignment across teams. Positioned between Product, Design, and Engineering, it spots misalignment before it disrupts execution. 

While Product defines what to build, Design shapes the experience, and Engineering brings it to life, DesignOps ensures seamless collaboration - driving workflow, decision-making, and prioritization. By architecting scalable frameworks, it removes ambiguity, enables teams to self-align, and maximizes impact. 

Your chance to visit the exhibition and network with fellow DesignOps professionals.

Elevating Design Program Management above operational necessity. 

Making your DPM a strategic advantage. 

How truly effective DPM leadership creates the infrastructure for design excellence by navigating organizational complexity. 

• Real-world examples and practical frameworks
• How authenticity, structured approaches, and clear communication enables DPMs to engender purpose in the face of ambiguity

A conversation covering: