Mary has worked in cultural heritage photography for over 10 years. As a photographer at Glasgow Museums, then at National Museums Scotland before taking on the management of Science Museum Group Photo Studio in 2018.
"I really enjoyed the HS Creative Operations event - the venue was absolutely perfect, it was really well organised, the venue was perfect, and the running of the day was great - plenty of time to network and lots of interesting and valuable subject areas were covered in the tracks - Thank you!"
"What an absolute honour and privilege to have attended the Creative Operations Summit. Such a great environment to be able to connect with other creative ops people and have meaningful conversations on the value add to what we do. Already looking to the 2026 agenda!"
"This was my third year attending, and once again, I was truly impressed by the quality of the speakers, the relevance of the topics, and the insightful focus on creative operations. A big thank you to HS for organizing such a fantastic conference. As I probably said last year—I already can’t wait for the next one!"
"HS Creative Operations provided me with valuable insight and knowledge that I can take back to our businesses to drive excellence - the variety of topics available makes it a great networking event for any type of creative business, as there are nuggets of information in every talk that resonated."
"HS Creative Operations events are always thought provoking and insightful. A great opportunity to spend time with like minded people learning & debating how to build efficient operations, use the latest technology & build the best in-house or agency teams. Great to have so many passionate Creative OPs experts in one space - and an ideal opportunity to make new connections."
"HS Creative Operations bring together smart people to hear to bright speakers and panelists which are relevant, insightful and entertaining. The subject matter is always pertinent and thought-provoking."
Laurent Christoph is an accomplished design leader with 18 years of experience, specialising in building design capabilities within the Financial Services sector. He has a proven track record working across a wide range of domains including retail banking, loans, fintech, consumer lending, wealth management, insurance, and international banking.
Venessa is a renowned design leader, speaker, and problem solver who specialises in creating experiences that meet business and customer needs. With a proven track record of building design practices and teams for brands such as Vodafone, Rightmove, and UK tech unicorn Cazoo, she is currently the Global UX Director at Dye & Durham. Through her blog, Venessa shares her invaluable insights and learnings on UX and design leadership.