This course has now ended and is available to purchase on-demand here.


It’s Essential

Getting the choice right and early optimization are keys to success.
It’s all dependent on the knowledge and skills of DAM leaders.
This course is for DAM leaders, aspiring DAM leaders and would-be DAM leaders.

Michele Beacham is an archivist at the Los Angeles Philharmonic, where she oversees all aspects of both the physical and digital collections. She previously worked in the HBO Archive and holds an MLIS from the University of California, Los Angeles.

Future Creative Operations Leaders Program

The Future Creative Operations Leaders Program gives young Creative Ops professionals the opportunity to engage and network with their community through attending the event free of charge. We want to see our community flourish, and what better way to achieve this than by investing in the leaders of tomorrow.

If you, or any of your team, qualify for the program we would be delighted to hear from you.

Entry Details

Dare to be Different at Creative Operations Summit New York 2027


Join Creative Operations, Creative Production, and Content Studio leaders in New York on June 15 for a day of practical insights, real-world case studies, and peer-led conversations focused on how modern creative teams are operating at scale.

This year, we’re celebrating those who question “how it’s always been done,” who turn friction into flow, and who prove that structure can fuel, not stifle, imagination.

As a lead Producer on the Always-On Social Engine at Google, Kirsten Harkonen is the creative force leading always-on organic social strategy across the company's global brand channels. Backed by a decade of agency experience in video production and brand design, she is dedicated to setting creative talent up for success.

Kirsten specializes in building robust social content engines and orchestrating high-visibility partnerships, such as Google’s collaboration with Netflix.