This course has now ended and is available to purchase on-demand here.


It’s Essential

Getting the choice right and early optimization are keys to success.
It’s all dependent on the knowledge and skills of DAM leaders.
This course is for DAM leaders, aspiring DAM leaders and would-be DAM leaders.

Melanie Duffy is a Product Director at Papirfly and a recognised thought leader in B2B SaaS and Martech across EMEA, known for turning complexity into clarity. She leads a portfolio of DAM and brand portal products for 1,500+ enterprise brands globally, in a player-coach role spanning strategy, R&D prioritisation, and direct product ownership. Her current focus is AI integration across the portfolio — semantic and visual search, a RAG-based Brand Assistant, and MCP server scoping — sitting at the intersection of AI capability, content operations, and enterprise brand governance.

Alex Bernet is the Senior Digital Archivist at Lincoln Center for the Performing Arts (LCPA) in New York.  Also acting as DAM administrator, she has years of working with both archival and contemporary born-digital content.  She’s involved at every stage of the digital asset life cycle, from creation, organization, metadata enhancement and cataloguing to preservation and re-use.