At Chewy, Don Browning led the establishment of the Media Content Services department overseeing the development of workflows that enhance media ingestion, metadata tagging, and digital archiving. His efforts have significantly improved content movement across production pipelines, streamlining operations and ensuring efficient storage and retrieval of digital assets. Additionally, he assembled and manages a team of asset management professionals, strengthening Chewy’s content infrastructure.

After 14 years with the business, highlights of Matt’s tenure at Superdrug include:

A seasoned professional with over 20 years of experience in Digital Asset Management (DAM), product design, and regional leadership, Stéphane Klein specializes in bridging technology and business to create intuitive, high-impact DAM solutions. As Senior Product Manager at CI HUB, he drives product design, strategy, and innovation, enabling seamless access to digital assets across enterprise ecosystems.

Emma is a passionate leader in Creative Operations with deep expertise in building and optimising in-house agencies. She led the development of PMI’s Global in-house studio, where she navigated the challenges of scaling operations, assembling top-tier talent, and delivering global creative excellence within a brand environment.

During this time, she connected with other in-house leaders, all grappling with the same question—how to build a successful IHA? This insight led her to found IHAR, a dedicated resource for in-house agency professionals.