High-performing creative teams often reach a tipping point, where output is strong, but the lack of structure, visibility, and alignment begins to limit both efficiency and creativity.

Wajmah Strange and Jeff Costello explain what it really takes to move from that state of controlled chaos to a more scalable, sustainable Creative Operation.

Drawing on shared experience across organizations including AOL, ABC News, and CBS/Paramount Global, this session reflects years of navigating these challenges in different environments.

A gap is widening inside brand organizations. The C-suite is meeting vendors, seeing demos, and greenlighting AI transformation at speed - while the teams and agencies responsible for executing are often the last to know what changed. 

Join Lindsey Slaby for a candid, unscripted look at the knowledge gap reshaping Creative Ops: why it exists, what leaders are actually looking for, and what Ops professionals can do to close the distance before they're left behind.

As generative AI reshapes how we create, the question is no longer just what’s possible, but what’s responsible.

Abhilasha will explore how ethics, representation, and creative integrity must be intentionally built into AI-driven workflows.

The session will examine bias and global stereotypes, and discuss how leaders can harness AI’s power while protecting trust, authenticity, and human creativity.