Making Collections Findable: AI, Metadata, and the Discovery Challenge

Cultural heritage organisations have spent decades building rich, standardised metadata, but are their collections truly discoverable? As AI transforms how users search and interact with digital collections, heritage professionals face a critical question: how do we bridge traditional metadata practices with AI-powered discovery while maintaining the scholarly rigour and contextual depth our collections demand?

Making History Accessible: The Postal Museum's Journey to Public Access for Born-Digital Collections

This presentation will explore how The Postal Museum developed its capacity to preserve and make born digital records accessible. As one of the UK's most significant business archives, holding records designated as being of outstanding national importance, The Postal Museum faced unique challenges in capturing, preserving, and making accessible the digital records of Royal Mail Group plc and Post Office Ltd.  

Liza Goroshnikova is a Senior Creative Producer at HelloFresh, specializing in digital marketing and content strategy. With experience producing branded content and campaigns for major companies including Viacom and WITHIN, Liza brings expertise in managing high-end production workflows from pre-production through post. Based in New York, she's passionate about leveraging modern tools to deliver exceptional results efficiently.

Alexander Volberding is a Video Director at FieldWrk with 8 years of experience producing high-impact content for brands like BBC, Hearst Media, and Business Insider. Expert in video production, editing, and team leadership, Alexander has a proven track record of increasing engagement, optimizing budgets, and delivering compelling brand storytelling. Based in New York, he specializes in creating content that resonates across multiple platforms and drives results.