Shared reflections from the room.

Challenging the traditional "us vs. them" mindset

Context

• The industry narrative has pitted external production agencies against rising in-house teams in a zero-sum turf war
• At a time when demand for personalised, high-volume content is insatiable, true innovation lies in breaking down divisions

Reset

Generative AI has quietly inverted the economics of creative work. Producing an asset is now nearly free, which means the bottleneck has moved downstream to everything that happens after creation: reviewing, approving, versioning, localising, tracking rights, and simply finding the right file six months later. Australian and APAC creative teams are discovering that ten times the output creates ten times the chaos, and that traditional ops models built for scarcity buckle under abundance.

Learning from Losing with AI

Context

AI is moving quickly from experimentation to expectation inside creative and marketing teams. But behind the headlines, many of the most useful lessons are coming not from flawless success stories, but from the pilots that stalled, the tools that under-delivered, the workflows that proved harder to automate than expected, and the moments where human judgement remained essential.

This Panel