Abstract: 

The technology market is moving more quickly than online program design teams can handle. Teams that excessively chase promises of new forms of engagement spend their design capacity on adoption and rebuilding rather than on sustaining high-quality teaching and learning experiences. Based on several years of online program development at Brown University, and amid rapid adoption of generative AI, this session makes the case for locating innovation in the more durable enterprise technology that institutions already own.

The Case for HyFlex

Designing education for today’s students means moving beyond one‑size‑fits‑all models and embracing flexible, student‑centred learning. HyFlex (Hybrid- Flexible) teaching empowers learners by giving them real choice—joining in person, live online, or asynchronously, while ensuring each mode offers an equivalent, high‑quality experience. Built on the core pillars of learner choice, equivalency and accessibility, HyFlex meets diverse needs, boosts engagement, and supports inclusive participation.