Diana Davalos, Account Director at Storyteq, bridges technology expertise with long‑term partnership building across a broad portfolio of industries. With nearly a decade of experience across Europe, North America, and APAC in SaaS, martech, and media, she helps enterprise teams adopt smarter, scalable, and sustainable solutions, partnering with global brands to accelerate digital transformation and modernize complex creative ecosystems for more efficient, technology‑driven content production.

Erin Kent is a creative operations leader with a background in creative direction who challenges traditional ideas of workplace performance and productivity. Her work blends mindset, nervous system awareness, and unconventional leadership to help teams navigate change, expand creative thinking, and produce meaningful results. She is passionate about redefining what sustainable, human-centered productivity looks like inside modern organizations.

Mary Franck leads interdisciplinary design teams to create extraordinary experiences and activations, bringing people together to create shared moments and cultural landmarks. Drawing on her training in architecture, art, and technology, she infuses the built environment with data and stunning digital media to inform, inspire, and connect audiences. For over 15 years, she’s worked across the experiential field for some of the world’s leading brands, like Google, IBM, Cartier, and MGM.

Bethany leads creative operations at Saatva, driving large-scale campaign execution across omnichannel marketing. She partners across creative, legal, media, production and performance teams to design asset systems that support speed, governance, and brand consistency at scale.

4PM BST / 11AM EDT

Creating a culture of learning

This panel brings together senior corporate L&D leaders who discuss how organisations can improve learner engagement and completion. Through real world examples and open discussion, the session will explore strategies and programmes that have been effective in multiple corporate settings. They reflect on what, in practice, drives engagement at scale and has been shown to work and how effective L&D and a learning culture combine to yield an impressive bottom-line ROI. 

Making Collections Findable: AI, Metadata, and the Discovery Challenge

Cultural heritage organisations have spent decades building rich, standardised metadata, but are their collections truly discoverable? As AI transforms how users search and interact with digital collections, heritage professionals face a critical question: how do we bridge traditional metadata practices with AI-powered discovery while maintaining the scholarly rigour and contextual depth our collections demand?

Making History Accessible: The Postal Museum's Journey to Public Access for Born-Digital Collections

This presentation will explore how The Postal Museum developed its capacity to preserve and make born digital records accessible. As one of the UK's most significant business archives, holding records designated as being of outstanding national importance, The Postal Museum faced unique challenges in capturing, preserving, and making accessible the digital records of Royal Mail Group plc and Post Office Ltd.