Nadia is a Content Operations Specialist, a first-time presenter, professional flowchart-organizer, and self-identified artist/photographer. She specializes in design work, metadata, security, rights management, and digital content delivery.  She has quickly adapted to the rapidly changing media environment and implemented automated systems for digital delivery and rights management.

Background:

Following the relaunch of the National Gallery of Art website, we asked: How can our teams work even closer together to continue creating engaging digital experiences for in-person and online visitors?

Located in the heart of Washington, D.C., the National Gallery of Art houses an internationally recognized collection and welcomes nearly five million visitors annually, engaging even more people online.

 

Covering:

Context:

As museums and other cultural heritage organizations evolve into digitally fluent institutions, the DAM system is no longer a standalone repository. The DAM is the connective tissue linking content, collections, and audiences.

A museum’s broader technology ecosystem spans collections management systems (CMS), digital preservation tools, exhibition design platforms, CRM systems, and public-facing web experiences. Properly integrating DAM within this complex environment remains a formidable challenge.

 

As more museums bring AI into DAM processes, industry professionals are seeking clear guidance on adopting these tools responsibly—while honoring commitments to data privacy, digital preservation, and institutional integrity.

In this 20-minute session, Terentia CEO Neal Bilow will explore what responsible AI means for the GLAM sector and how institutions can get started. Attendees will learn about Terentia’s approach to building a trusted AI digital repository, where AI systems are powered entirely by an institution’s authenticated data, assets, and metadata.

The Courtauld is a renowned centre for the teaching and research of art history and a major public gallery. The Courtauld Gallery is home to one of the world’s greatest collections of art including much-loved masterpieces ranging from the Middle Ages to present. 

Focusing on how to share assets internally and externally through an integrated system, this session looks behind the scenes at how an integrated Collections Management System (CMS) and Digital Asset Management System (DAM) brings an important collection to the wider community.