Choosing the right Digital Asset Management (DAM) system can be daunting for museums, libraries, archives, and other cultural heritage institutions. Your collections are unique, your metadata models are complex, and your preservation and access needs often differ sharply from those of commercial enterprises. Yet you still face the same core challenge: how to select a system that balances sustainability, usability, governance, and long-term value.

 

Context:

As museums and other cultural heritage organizations evolve into digitally fluent institutions, the DAM system is no longer a standalone repository. The DAM is the connective tissue linking content, collections, and audiences.

A museum’s broader technology ecosystem spans collections management systems (CMS), digital preservation tools, exhibition design platforms, CRM systems, and public-facing web experiences. Properly integrating DAM within this complex environment remains a formidable challenge.

 

As more museums bring AI into DAM processes, industry professionals are seeking clear guidance on adopting these tools responsibly—while honoring commitments to data privacy, digital preservation, and institutional integrity.

In this session, Terentia CEO Neal Bilow will explore what responsible AI means for the GLAM sector and how institutions can get started. Attendees will learn about Terentia’s approach to building a trusted AI digital repository, where AI systems are powered entirely by an institution’s authenticated data, assets, and metadata.

Preserving digital content for the long term requires performing actions that complement digital asset management activities. This session aims to de-mystify digital preservation, placing digital preservation under the umbrella of the totality of digital asset management and stewardship. 

The NDSA Levels of Digital Preservation* is used as a template to discuss digital preservation policies and procedures that attendees can compare to their own internal practice. 

The Courtauld is a renowned centre for the teaching and research of art history and a major public gallery. The Courtauld Gallery is home to one of the world’s greatest collections of art including much-loved masterpieces ranging from the Middle Ages to present. 

Focusing on how to share assets internally and externally through an integrated system, this session looks behind the scenes at how an integrated Collections Management System (CMS) and Digital Asset Management System (DAM) brings an important collection to the wider community. 

Jezmynne earned her MLIS from the University of Illinois, Urbana-Champaign in 2002.  Her professional career began as a Science Librarian at the Claremont Colleges, where she focused on embedded librarianship and rethinking end to end information service.  In 2010, she took Directorship of the Portneuf Library, where she led a team of pioneers to rethink collections and services.  In 2017 she launched the Information Management program for the Idaho Transportation Department, managing Records, data and information governance, and the ITIL Knowledge Management processes.

Joe was once a simple library book shelver. Now, he has an MLIS, but brings the same joy at navigating taxonomy errors and mending broken things to his DAM position as asset wrangler at the Simplot company. He focuses on metadata and tactical asset management, assisting users in day-to-day navigation of the DAM and finding just the right thing at the right time. When not up to his eyeballs in recently-uploaded pictures of French fries, Joe enjoys reading, gaming with friends near and far, traveling with his wife, and wandering the storm-drenched forests of the Puget Sound.