Eileen Kennedy is a Professor at UCL Knowledge Lab (Institute of Education, University College London), researching digital learning design, largely in contexts of displacement and crisis such as Lebanon and the Thai-Myanmar border. As part of this work, she has been researching innovative approaches to the co-design of digital learning through the CoMOOC model (Co-designed Massive Open Online Collaboration).

Masterclass in Creative Operations - Course Summary

Designed particularly for in-house teams, each session is curated and presented by a leading subject expert who analyzes and evaluates a broad range of experiences, strategies and perspectives.  

Registration for this series includes access to all sessions to view live and watch again on demand.

The course leaders introduce their sessions and lay out the key learning outcomes.
 

Masterclass in Creative Operations 2025

Master the art and science of Creative Operations in this comprehensive online series. Join industry experts as they share battle-tested strategies across the three pillars of successful Creative Operations: people, process, and technology.

Whether scaling a creative team or optimizing an established operation, this six-part masterclass is for those seeking to increase their understanding of key principles within Creative Operations.

What’s Next for Your Digital Asset Management Programme

Context:

The DAM landscape is evolving rapidly – and many enterprises are now looking beyond traditional use cases to embrace what industry insiders are calling DAM 4.0. What does that mean in practice?

Some answers:

This forward-looking panel will explore what’s next for DAM as it becomes more embedded, intelligent, and strategic throughout the enterprise.

Achieving Long-Term DAM Success – Overcoming the Challenges that can Hold Back Growth and Slow Evolution in DAM

Context:

It’s all too common for management to push for the DAM to become something that it wasn’t designed for, adding unnecessary additional complexity, growing the DAM in the wrong direction, and leaving the team bogged down in managing a DAM that wasn’t built for their real needs.

Solution:

Creating Happy End-Users - the Art of Empowering DAM for Efficient and Smooth Workflows and Use

The challenge we face:

  • The University of Sydney implemented a DAM system, but it became apparent that it wasn’t being used to its full potential.
  • Research revealed the need to:
    • Improve workflow efficiency and security.
    • Improve searchability.

What we learned as we worked to improve the system and service:

Steven leads video solutions at LucidLink. With 25 years in broadcast and digital, he builds repeatable workflows that protect the magic while evolving the method—bridging editors, producers, and IT with practical ways to leverage AI, standardize process, and keep creative flow intact.

Andrea brings over a decade of experience in asset management and collection development. Before joining MLSE, she spent 8 years overseeing the curation, development, and management of program and custom artwork for major hotel brands across North America. In addition, Andrea managed asset licensing for imagery distributed to big-box and specialty décor retailers, building expertise in aligning creative assets with brand, retail, and customer needs.