Business as usual is over. AI isn’t just transforming digital asset management—it’s fundamentally changing how marketing creates, delivers, and optimizes content at scale. Modern DAM is evolving into a strategic, AI-powered content engine that fuels faster ideation, smarter content production, and measurable campaign impact.

In this session, you’ll discover how to:

Technology alone doesn’t deliver transformation; people do. 

While AI is rapidly reshaping DAM and our wider content operations, most initiatives stall not because of funding or features, but because of adoption challenges. 

This session explores why change management is the single most important success factor in technology rollouts. Drawing on insights from the 2025 State of AI in DAM and Content Operations research, we’ll examine how to overcome resistance, align leadership and teams, and build the conditions for lasting change. 

The big challenge:

Transforming your product experiences involves more than just adding or swapping out technology solutions. Driving meaningful business impact starts with aligning strategy and people. 

How School Specialty met the challenge:

With leadership buy-in secured they employed a governance framework designed to a) scale, and b) foster seamless cross-functional collaboration.

Takeaways from this talk: