Creative Operations

Andy Hammond helps lead Bannerflow's US business. Over the past two decades, his career has spanned publishing, programmatic advertising, connected TV and creative automation, helping advertisers adapt to some of the most significant changes in how brands reach and engage consumers.

Gary Goldsmith has spent 7+ years as a Design Program Manager at Meta, where he leads Design Operations for Instagram's Trust & Safety organization. His work focuses on building operational systems for youth safety and regulatory compliance—navigating the kind of ambiguity and pace of change that no template can fully account for.

Sharon is a global brand and growth leader with 20+ years of experience shaping outcomes at the intersection of creative, media, culture and AI innovation. From New York to London, Hong Kong to Singapore, she's led teams to unlock brand and business growth in the new communications economy. Sharon brings a unique blend of strategic rigor and activation know-how — shaped by leadership roles in both management consultancies and global advertising agencies.

Steven Wakabayashi (he/him) is an award-winning designer and founder in New York City.

Anthony Viviano is Head of UX Design & Research Operations at Bloomberg, where he leads the operational strategy and infrastructure that support Bloomberg’s UX organization. His team spans design operations, research operations, design process, and organizational learning, with a focus on helping the UX team collaborate effectively and access the tools, systems, and information they need to do their best work.

Kristen Zaik Vazquez is a brand and creative operations professional specializing in the intersection of creativity, operational transformation, and scalable growth. With 15+ years of creative production experience across entertainment, media, advertising, and healthcare, she has built and led systems that help creative teams and organizations operate more clearly, collaboratively, and sustainably during periods of rapid change.