Creative Operations

Henry Stewart Events is the leading producer of Creative Operations content worldwide. Join one of our complimentary webinars, online courses, virtual events, or visit us at conferences in New York, London, Sydney, Melbourne, and Los Angeles.

Welcome to HS Creative Operations
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HS Creative Operations
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I’ve delivered financial expertise and support to agencies and service-based businesses for over 25 years. One thing I’ve learned is that a key to unlocking financial stability and growth is through really getting under the skin of a business and being part of the team.  

With over 20 years in agency operations, I’ve spent my career building, refining and scaling the processes that make businesses work smarter. From ways of working and capacity planning to board-level decision-making and commercial strategy, I create operational structures that drive profitability, efficiency and sustainable growth.

Ryan Day is a Senior Manager of Creative Technology at Wayfair, focused on building the infrastructure behind modern creative organizations. He works across disciplines to introduce AI, automation, and scalable workflows that empower teams to produce more, move faster, and adapt to changing demands. His approach emphasizes democratizing creative capabilities, upskilling teams, and creating systems that make high-quality output more accessible across the business.

Pricing & How to Register

To celebrate the launch of Series 2, every registration (for a limited time only) includes free on-demand access to the Masterclass in Creative Operations Series 1, valued at $299/Β£235.

 

For Payment in US Dollars (Price includes access to the full recordings):

Fees for the 5-part course: $499. Price includes access to the full recordings. 

Lead with Impact. Prove Value. Strengthen Influence.

Five live online sessions with leading Creative Operations experts exploring strategy, efficiency, AI, business value, and leadership.

 

As Creative Operations becomes a more strategic business function, the demands on its leaders continue to grow. Success today requires more than managing workflows and resources. It demands the ability to influence strategy, demonstrate value, drive change, and enable creative excellence at scale.

Rachel Lederman has produced just about everything short of a moon landing. She’s working on it. Over a 20-year career spanning Broadway, live television, Fortune 500 campaigns, and a live Twitch reality show for Kraft and Publicis that nobody thought was a real format β€” until it won a Shorty Award β€” she has built a reputation for showing up, figuring it out, and making work that actually works. She is the founder of Sweet Sadie Inc., Executive Producer at TAG Worldwide / Dentsu Creative, and living proof that the boldest move is almost never the one you planned.​​​​​​​​​​​​​​​​

Marcia Howard is a Senior Director of Creative Technology and Enablement in Target Creative, where she helps shape the tools, systems, and ways of working that help creative teams do their best work. She leads a team with a bold vision: to supercharge Target Creative into the force fueling the brand forward through bold creativity and operational excellence. This year, her team is focused on three key priorities: end-to-end creative workflow management, automation and AI enablement, and content and asset management.

Ali is a design leader with 15 years of experience helping teams build thoughtful, scalable programs and user experiences. She specializes in cross-functional partnership and guiding teams through periods of change, instability, and shifting priorities β€” including the move toward AI-native ways of working. Her talks focus on practical, hard-earned lessons for driving clarity from chaos, navigating ambiguity, and building capacity β€” while staying (mostly) sane.