Shruti Pandey is Product Manager for E-commerce Data at Mattel, where she leads consumer analytics and digital experience initiatives. Previously at Gopuff, she pioneered LLM-based solutions for enhanced search experiences and led significant improvements in consumer shopping features. Her diverse experience spans roles at industry leaders including Amazon's Alexa team and Sony Pictures Entertainment, where she drove data-driven transformation projects.

Riley Coleman (they/them) is a human-centred design veteran who's on a mission to rapidly increase AI literacy with a focus on responsible innovation. 

Riley's impact-driven career spans 10 years creating behaviour change programs in the not-for-profit sector, including a harm minimisation program that won awards from both International Red Cross and United Nations. 

Nicole Hatley is a Global Content Strategy and Operations leader at Skechers. Recognized for her dedication to delivering exceptional eCommerce experiences through innovative content and personalization, she plays a pivotal role in shaping the content strategy and operations for Skechers’ eCommerce. Nicole is responsible for building online campaigns that delight customers and foster brand loyalty, including managing product launches and celebrity collaborations.

Designed particularly for in-house teams, each session is curated and presented by a leading subject expert who analyzes and evaluates a broad range of experiences, strategies and perspectives.  

Registration for this series includes access to all sessions to view live and watch again on demand.

The course leaders introduce their sessions and lay out the key learning outcomes.
 

Master the art and science of Creative Operations in this comprehensive online series. Join industry experts as they share battle-tested strategies across the three pillars of successful Creative Operations: people, process, and technology.

Whether scaling a creative team or optimizing an established operation, this six-part masterclass is for those seeking to increase their understanding of key principles within Creative Operations.

Each session provides practical tools to enhance creativity and achieve organizational strategic goals.