In this forward-looking session, Chuck Gahun from Forrester will unveil data, insights and forward-looking trends to highlight the critical role of product experiences in the future of commerce. Anchored around 3 key tenets of our commerce evolution, his latest research will be launched in market at this keynote session – aiming to provide product, commerce and digital leaders with a 24- to 36-month outlook on how commerce is poised for exponential growth – with product experiences becoming a key contributor to the growth agenda.