Creative Operations

Sara Yates is a Senior Design Operations leader at Amazon, where she supports large, global design studios in building greater clarity, consistency, and adaptability as the organisation accelerates into an AI-driven future. She leads work to modernise planning and delivery systems, strengthen collaboration with product and engineering, and introduce practical ways for teams to test and improve how they work together.

As a Design Operations leader, Isabel orchestrates processes and programs to support design teams in creating meaningful impact for real people. Throughout her current tenure at Doctolib, she has led efforts across Design, Research, and Content Operations for the larger Design Organization, and currently supports regular business rhythms such as budget cycles and portfolio planning. She serves as a partner to cross-functional peers as well as design leadership to help keep things running smoothly, whether it's business as usual or helping teams move through periods of change. 

Nina is a multidisciplinary designer and product design leader with over 12 years of experience building apps, brands, complex B2B platforms, design systems, and stellar teams.

She works as Principal Product Designer at Zalando, where she helps shape the strategy and experience vision at ZEOS, their multi-channel logistics solution for fashion and lifestyle brands, and oversees its design system.

Dan Perez is the President of Aquent Cloud, the SaaS division behind RoboHead—the project-management platform built specifically for in-house marketing and creative teams. With early experience as a web developer at the University of Georgia, where he helped build one of the nation’s first web-based course-registration systems, followed by roles at Lotus and IBM designing applications for Fortune 500 clients, Dan brings a deep technical foundation and architectural mindset to creative operations.

Jeff Tousignant is the Head of Marketing at Air, where he leads brand, product, and growth marketing initiatives for the next generation of creative operations software. Previously, he led product marketing at Figma and was early at Duolingo, shaping some of the most recognizable consumer and SaaS brands. Jeff specializes in scaling category-defining products and building high-impact marketing teams.

Will Harvey, Senior Global Digital Innovation Manager, is responsible for testing and learning from new innovations and technologies that are disrupting the consumer space.

Ryan has trained thousands of designers and led large cross-functional initiatives to launch some of today’s most recognizable products. His perspective on design leadership was shaped by leading major redesigns of Airbnb’s most business-critical product flows, and as one of DoorDash’s first designers, building foundations for scale. After earning his MBA from U.C. Berkeley, Ryan now works with design organizations to strengthen team capability, build business fluency, and help designers collaborate more effectively across Product and Engineering.

Jen Blatz is a Principal UX Researcher at BECU (Boeing Employee Credit Union), one of the largest credit unions in the United States. Jen's path to UX started in journalism and graphic design, progressed to UX design and finally landed in UX research and strategy. She has worked in a number of fields, including finance, mortgage, cloud storage, security and pet health. 

Pat started out in Post Production for a facility called Molinare in London in 1984. This is where he got his ground level training in production, post production, production technology & innovation. He joined the TV department at Saatchi & Saatchi London working on acclaimed ad campaigns for British Airways, Cadbury Schweppes, & Pilkington Glass. Pat moved to JWT London as a TV producer and then JWT Paris. He went for 6 years as producer at Michael Conrad & Leo Burnett in Frankfurt, Germany.