Creative Operations

Charles Nix is a typographer, designer, educator, and creative provocateur. As Senior Executive Creative Director at Monotype, he helps some of the world’s most recognizable brands express themselves through type. His work spans custom typefaces for M&M’s and Progressive Insurance to global library releases like Helvetica Now, Walbaum, Ambiguity, and Hope Sans. Raised in a print shop and trained at The Cooper Union, Charles began his education with every intention of becoming an artist but was quickly drawn into the world of type.

Ben is a writer, surfer, and father (not necessarily in that order).

His creative reputation has been built over an 18-year career working in Australia and the United States.
In this time, he has won hundreds of local and international awards across dozens of brands at Cannes, D&AD, One Show, CLIO, AWARD, The Webbys and more, as well as multiple Effies.

Claire Small is the Head of Creative, Programme Partnerships at BBC Studios, bringing over 20 years of experience in the international media industry. In her current role, she leads the creative and editorial direction of major global projects, crafting compelling narratives that spotlight the most pressing issues shaping our world. A storyteller at heart, Claire specialises in producing emotive, thought-provoking films for organisations at the forefront of global change.

Patrizia Bertini is Managing Partner at Euler Associates, where she transforms regulatory complexity into competitive advantage. She helps organisations operationalise compliance, embedding AI governance, GDPR, and accessibility directly into product development to turn obligation into opportunity.