Creative Operations

Henry Stewart Events is the leading producer of Creative Operations content worldwide. Join one of our complimentary webinars, online courses, virtual events, or visit us at conferences in New York, London, Sydney, Melbourne, and Los Angeles.

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Elsa Beaumont, Tom Opie and Phil van Bruchem are the leadership team behind Splash, the in-house agency at Treasury Wine Estates. United by a belief that creativity should sit at the heart of business growth, they have spent the past four years challenging conventional thinking about what an in-house agency can be. Their approach has helped build Splash to be an award-winning strategic partner recognised for creative excellence, innovation and business impact.

Chris Tinsley is a Program Director at SharkNinja, where he leads creative production and program management across global teams, workstreams, and go-to-market initiatives. His work sits at the intersection of creative operations, portfolio management, and enterprise work systems, helping teams bring more structure, visibility, and clarity to high-volume creative production. With more than a decade of experience building scalable workflows and operational infrastructure, Chris focuses on making complex creative work easier to plan, manage, and deliver.

Madison Brooks is Senior Director of Brand Marketing Strategy and Operations at Fabletics, where she leads the creative systems and infrastructure behind one of activewear's fastest-scaling brands. Over the past four years she has helped grow Fabletics to billion-dollar brand status, managing creative output of more than 24 launches a year while contributing to the brand systems and workflows behind the company's international and wholesale expansion.

Adriana is a brand and creative operations leader who has spent over a decade bridging the gap between vision and execution. She currently serves as Head of Brand Operations at Etsy, and has built her career across creative, marketing, and production at places like Ralph Lauren, Stuart Weitzman, and Young & Rubicam. She's the person behind the scenes who makes sure the vision doesn't just get dreamed. It gets done.

Anne Cogan is a marketing leader with over 20 years of experience in B2B marketing, specializing in marketing operations, digital transformation, and process optimization.

Fri Forjindam is a globally recognized creative portfolio executive at Universal Creative, part of Universal Destination and Experiences. Forjindam currently leads creative vision and brand growth for Universal Creative’s UK portfolio, part of NBCUniversal’s $8.6B theme park division serving tens of millions in global attendance as part of the company’s fastest-growing business unit.

With more than 30 years of marketing experience, James Mercer helps businesses and investors develop and implement profitable, accountable marketing strategies. A former IPA Effectiveness Award winner at KFC, he has spent the past decade advising organisations on marketing effectiveness, operational efficiency, technology, and budget optimisation, helping clients save more than £25 million while improving business performance.

Morgan has built and connected global creative, production and media teams for famous brands in a career spanning ad-tech start-ups, innovative Indy’s and major hold co’s. He specialises in blending multi-disciplinary teams and technologies within creative cultures. He oversees our consulting approach to identify the highest value areas for AI adoption and sets clients teams up with the right operational strategies to realise them.

Julie Poulter is Executive Creative Director at Boombox, the in-house creative agency at Moose Toys. With more than 20 years of experience across agency and in-house creative roles, she is passionate about building teams and turning ambitious ideas into real-world results. Her work has been recognised at Cannes, D&AD, AWARD and MADC across a range of categories including FMCG, sport and automotive. A strong advocate for in-house creativity, Julie is known for her enthusiasm, positivity and ability to balance creative excellence with commercial impact.