This course has now ended and is available to purchase on-demand here.


It’s Essential

Getting the choice right and early optimization are keys to success.
It’s all dependent on the knowledge and skills of DAM leaders.
This course is for DAM leaders, aspiring DAM leaders and would-be DAM leaders.

Erin McElrath is a content systems leader focused on helping creative teams scale through AI, automation, and intelligent workflow design. Her work spans content operations, metadata strategy, and emerging agentic technologies, with a focus on creating connected systems that improve content creation, governance, and activation. Erin is passionate about building the contextual foundations that enable both people and AI to work more effectively across the content lifecycle.

Emma is an experienced Entrepreneur and Branding Specialist with over 28 years experience. With such extensive industry experience Emma provides a unique lens on the business of creativity having operated within creative agencies, as a leader of in-house creative teams, and for over ten years as the founder her own strategic branding agency which had clients such as Google and Snapchat.

Tim is an Solutions Consultant with over 20 years of experience helping organisations realize value from their content supply chain and DAM investments across many industries and around the world. Tim works with teams to improve workflows, increase adoption leading to real business result. More recently, he has helped organizations adopt agentic workflows, putting AI agents to work in the content lifecycle focused on the customer's outcome rather than the technology itself.

Jen Moreno is a seasoned marketing leader with 20 years of experience across both client and agency environments. She specializes in building and scaling high-performing account management and operations teams that enable integrated, top-caliber marketing and creative. Currently, Jen leads Account Management and Operations for the award-winning in-house agency, Creative Studio, at Dexcom.

Al Wadey is Global Head of Technology & Innovation at ICP, where he leads the Technical Services, AI and Automation teams helping enterprise clients build and scale their content operations. A familiar face across the DAM community, Al has spent his career at the intersection of technology and transformation, working with some of the world's most complex organisations to turn ambitious digital strategies into measurable reality. 

Andy Hammond helps lead Bannerflow's US business. Over the past two decades, his career has spanned publishing, programmatic advertising, connected TV and creative automation, helping advertisers adapt to some of the most significant changes in how brands reach and engage consumers.

Gary Goldsmith has spent 7+ years as a Design Program Manager at Meta, where he leads Design Operations for Instagram's Trust & Safety organization. His work focuses on building operational systems for youth safety and regulatory compliance—navigating the kind of ambiguity and pace of change that no template can fully account for.