Events Creative Operations Summit London 2026 Track 1 The Quest for Real Stories

Audiences are becoming increasingly discerning, seeking authenticity and transparency

Our time is shaped by digital media - authentic storytelling has never been more powerful. Audiences crave content that resonates emotionally and feels real. 

Covering:

How the BBC crafts impactful, memorable stories. Applying insights from BBC.com audience data and the key tools and techniques that help content creators connect meaningfully with audiences.

Know Your Audience: What BBC.com audience data tells us about what viewers want. Using BBC.com data to map themes and narratives that people care about.

Make Me Feel: Casting characters with lasting emotional impact that create ‘that’s me’ identification. Emotional buy-in that binds people to brands.

Visual Language: To see is to believe. The moving image is a powerful medium for implanting enduring messages.

Keep It Simple: Challenges, solutions, innovations. Authenticity and transparency win both hearts and minds. Strip out the noise and create honest, compelling narratives. 

Create content that doesn’t just inform - but resonates, inspires and endures. 

Display Date and Time
20 March, 11:20 GMT
Track
1
Cell background colour
 
Speaker Groups
Speaker
Individual Course Speaker
Events Event Speaker Claire Small
Programmatic Date Range
-
Session Title
The Quest for Real Stories