Facts:
- Digital transformations rarely fail because of the technology.
- When digital transformations stall it’s usually because organizations have failed to do enough to prepare their people for change.
Change:
What it really takes to implement change in environments shaped by DAM, AI and cross-functional complexity.
In conversation:
Matt Westrup, Chief Technology Officer, Hearst Networks EMEA and Matt Eaton, Co-Founder, Nepholve Limited, draw lessons from their experience of operational change:
- How to prepare the ground for change.
- How to build trust.
- How to secure buy-in from leadership and the board.
- How to keep people engaged despite the ambiguity and disruption change brings.
- Why resistance is often a rational human response to challenges to status, certainty, belonging and fairness, and what leaders should do about it.