Servant leadership isn’t a management style; it’s a mindset.
Design Operations leaders get pulled in every direction, but the most effective ones aren’t the loudest voices in the room. They’re the ones clearing the path for everyone else. In this talk, Winifred Parnes from Sullivan breaks down what servant leadership looks like in Design Operations: listening deeply, leading with empathy, and putting your team first.
Covering powerful and transformative thinking around:
- Leading with empathy
- Shifting from a top-down approach to a service-first leadership model
- Bolstering team dynamics
- Strengthening cross-functional relationships
- Building a DesignOps practice where creativity and collaboration truly flourish
Whether you're new to DesignOps or a seasoned leader, this session will challenge you to rethink what it truly means to lead, putting your team's success at the center of everything you do.