From Test Kitchen to Michelin Star
How JP Morgan has evolved rapid experimentation into scalable, enterprise-wide impact by treating DesignOps as an adaptive, flexible product - crafting a tailored “menu” of services that deliver design efficiency across a matrixed portfolio of internal “restaurants.”
Covering:
- How to scale experiments into enterprise-level impact by blending the right ‘ingredients’ into an industry-leading, high-demand DesignOps offering
- Why a network of T-shaped DesignOps practitioners matters - and how this team model mirrors a top-tier restaurant brigade, combining deep expertise with broad collaboration
- How DesignOps as an adaptive product enables tailored service menus, adapting to seasonal shifts, regional nuances, and the changing tastes of a global organisation