Events DAM New York 2026 Day 2 Track 2 In conversation with …

What is the Playbook for Intelligent Content Operations?

The Challenge:

Organizations are racing to add AI, automation, and intelligence to their DAM ecosystems. Yet many continue to struggle with the same operational challenges that existed long before AI arrived.

A Candid Conversation:

  • Exploring why intelligent systems often fail when the underlying business processes, metadata models, and operational workflows are not fully understood.
  • Examining the hidden realities that exist beneath many DAM implementations, including undocumented workflows, inconsistent metadata practices, shadow systems, and operational workarounds that quietly drive critical business outcomes.

Covering:

  • Why AI frequently amplifies existing process and data issues rather than resolving them.
  • What organizations must understand about their operational environment before intelligent automation can deliver meaningful value.
  • The hidden workflows that power day-to-day operations.
  • Why metadata often exists but is not trusted.
  • The role of shadow systems and informal processes.
  • How AI can magnify operational weaknesses.
  • What "intelligent DAM" requires to succeed.
Display Date and Time
October 2, 2:50
Track
2
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Speaker Groups
Speakers
Individual Course Speaker
Events Event Speaker Christina Aguilera
Events Event Speaker Jess Lewis
Programmatic Date Range
-
Session Title
In conversation with …