The big challenge:
Transforming your product experiences involves more than just adding or swapping out technology solutions. Driving meaningful business impact starts with aligning strategy and people.
How School Specialty met the challenge:
With leadership buy-in secured they employed a governance framework designed to a) scale, and b) foster seamless cross-functional collaboration.
Takeaways from this talk:
- Know When to Pivot: How to effectively listen, audit, assess, and then transform.
- Engage and Align: How to strategically drive interdepartmental collaboration, open communication, and transparency - backed by full leadership buy-in across the entire technology lifecycle, from evaluation and implementation to ongoing sustainability.
- Achieve Operational Fitness: How to align expectations, set technology foundations, practice agile processes, and empower people.
Gain actionable insights from School Specialty’s digital transformation – what worked, what challenges they faced, and what truly moved the needle to win on the Digital Shelf.