Why cultural heritage needs trusted digital infrastructure for collections
Far more than a value statement, trust is an operational requirement in cultural heritage.
As GLAMP institutions open collections to wider audiences, enable new types of discovery, and explore what AI can offer, trusted infrastructure becomes essential.
Assets need to stay connected to authoritative records. Metadata has to carry its context. Rights information must be actionable. Workflows have to support governance without creating bottlenecks. And AI should be grounded in institutional knowledge, not the open web.
Join this session to learn how GLAMPs can move from siloed systems to trusted digital infrastructure for collections. It’s the right time to build a foundation for responsible access, digital preservation, public engagement, and future-facing discovery.
Together, we’ll cover:
- Why a DAM, a CMS, or an AI chatbot on its own isn’t enough
- The five layers of trust: assets, metadata, rights, workflows, and intelligence
- How AI can support discovery without replacing judgment, interpretation, or institutional memory
- Ways to balance collections access with governance
- Using connected data to power exhibitions, education, research, and public engagement