Events Creative Operations Summit London 2026 Agencies to Agents

Daring to be Different

Audiences are becoming increasingly discerning, seeking authenticity and transparency

Our time is shaped by digital media -authentic storytelling has never been more powerful. Audiences crave content that resonates emotionally and feels real. 

Covering:

How the BBC crafts impactful, memorable stories. Applying insights from BBC.com audience data and the key tools and techniques that help content creators connect meaningfully with audiences. 

  • Know Your Audience: What BBC.com audience data tells us about what viewers want. Using BBC.com data to map themes and narratives that people care about.
  • Make Me Feel: Casting characters with lasting emotional impact that create ‘that’s me’ identification. Emotional buy-in that binds people to brands.
  • Visual Language: To see is to believe. The moving image is a powerful medium for implanting enduring messages.
  • Keep It Simple: Challenges, solutions, innovations. Authenticity and transparency win both hearts and minds. Strip out the noise and create honest, compelling narratives. 

Create content that doesn’t just inform—but resonates, inspires and endures. 

Display Date and Time
20 March, 2026
Track
1
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Speaker Groups
Speaker
Individual Course Speaker
Events Event Speaker Claire Small
Programmatic Date Range
-
Session Title
Agencies to Agents