As the demand for creative output continues to skyrocket, we're forced into a vicious cycle of reactivity to do more, keep up, stay relevant, stay important... But how often have we stopped to deep dive into understanding what the real problem is we're trying to solve? Particularly for a charity, this challenge isn't unique to creative - it's organisational.
Through the lens of RSPCA NSW, Lily Fan explores topics of capacity constraints, navigating complex social systems, setting boundaries, and why her team decided to bring human welfare into the animal welfare landscape for the very first time in 150 years.